Disable Rescheduling and Cancelling

Disable Cancelling and Disable Rescheduling make an appointment final — removing the ability for guest and organizer to change or void a confirmed meeting.

• Ensure commitment: for high-demand or tightly scheduled events.
• Reduce admin churn: guests contact you directly for exceptions instead of leaving sudden empty slots.
• Protect paid sessions: a paid, confirmed slot stays filled.
• Fixed windows: perfect for workshops, webinars, or one-time events.

1. Open Event Types and click the event.
2. Open the Advanced tab.
3. Toggle Disable Cancelling and/or Disable Rescheduling ON.
4. Click Save.

• The Cancel and Reschedule links are removed from the guest's confirmation email and calendar invite.
• If the guest has a Cal ID account, the buttons disappear from their Bookings tab too.
• The meeting time is locked — no self-service changes.

Warning: this applies to both organizer and guest — you also lose the ability to cancel or reschedule from your dashboard or calendar links. Use it only when the meeting must stay fixed.

Updated on: 04/08/2026