Add Pre-Booking Questions for Events

In Cal ID, the Booking Questions section lets you customize the information bookers must provide before they can schedule a meeting with you. You can tailor these questions to gather exactly the data you need, using a wide variety of input types.


Customizing Booking Questions


By default, Cal ID asks for a name and email address. You can add, edit, hide, or reorder fields to streamline your intake process.


How to Add a Question


  1. Navigate to Event Types: Open your desired event and go to the Advanced tab.
  2. Locate Booking Questions: Scroll down to the Booking questions section.
  3. Add New: Click the + Add a question button.



  1. Configure: In the pop-up, select the Input type, set a Label (the question text), and provide a Placeholder (example text).




  1. Required Toggle: Choose Yes or No to determine whether the booker must answer the question to proceed.


Available Input Types


Select from a robust list of input types to ensure data is formatted correctly:


Input Type

Best Used For

Email

Collecting additional contact emails.

Phone

Capturing contact numbers for SMS or calls.

Address

Physical locations for in-person meetings.

Number

Quantitative data (e.g., "How many guests?").

Long Text

Detailed explanations or background info.

Select

A single-choice dropdown menu.

Multi select

Letting guests pick several options from a list.

Multi Email

Inviting multiple guests to the same meeting.

Checkbox group

Multiple-choice options shown as a list of boxes.

Radio Group

Forcing a single choice from a visible list.

Checkbox

Simple "Yes/No" or "I agree to terms" confirmations.

URL

Collecting website links or social media profiles.

Attachment

Letting guests upload resumes, briefs, or screenshots.


Managing Existing Questions


  • Editing: Click the Edit button next to any question to change its type, label, or requirement status.



  • Hiding: Use the toggle switch to make a question Hidden. This is useful for internal tracking via URL identifiers.



  • Reordering: Use the arrow icons next to a question to move it up or down in the list.



Pro tip: If you use URL identifiers, you can pre-fill fields for your guests by appending data to the end of your booking link. You can even Disable input if the URL identifier is prefilled to prevent guests from changing that specific data.


Booking Field Identifier


The identifier for a booking question is a unique text key you set when creating the question. It serves as a distinctive reference used throughout the platform wherever that question is addressed or its answers are processed.


The identifier matters most when people schedule meetings. As bookers fill out the form, their responses are tied back to the specific question via these identifiers — so each answer is unmistakably linked to its question, eliminating confusion when similar or related questions are present.


Using identifiers gives you a more organized, efficient, and error-resistant way of handling booking data, both within Cal ID and in conjunction with external systems — improving data integrity and the overall booking experience.

Updated on: 04/08/2026

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