How to Set Up Requires Confirmation for a Booking?

Requires confirmation is a gatekeeper for your appointments — bookings must be approved before they're finalized, added to your calendar, or confirmed to the guest.


Configuration options


  • Always: every booking needs your approval.
  • When booked with less than [X] notice: allow instant bookings far ahead, but require approval for last-minute requests.
  • Unconfirmed bookings still block calendar slots: hold the requested slot as busy while you decide.
  • Only require confirmation for free email providers: auto-approve work domains, but vet guests using Gmail, Outlook, etc.


Set it up


  1. Open Event Types and click the event.
  2. Toggle Requires confirmation ON.
  3. Choose Always or the notice threshold, and tick the slot-blocking / free-email options as needed.
  4. Click Save.



How it works


The guest submits their request and sees a pending approval message — no confirmation email or meeting link is generated until you approve.



Approve a booking


  • Email: approve or reject from the notification.



  • Dashboard: open the Bookings tab to see pending requests.



On Confirm, the guest gets their confirmation email and the event syncs to your calendar.


Multiple requests for the same slot: you can accept only one. The rest stay unconfirmed. To accept a different one, first cancel the previously accepted booking for that slot, then approve another.

Updated on: 04/08/2026

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