Monitoring Notification Delivery with Workflow Status

Workflow Status shows exactly what happened after a meeting was booked — every email, SMS, or WhatsApp message sent by the system or your workflows — so you always know whether your attendee got the information.

1. Click Bookings in the left menu.
2. Find the meeting.
3. Click the Workflow Status button (lightning-bolt icon) on the right of the booking.

• Scheduled / Queued — waiting to send at the right time (e.g., 30 minutes before the meeting).

• Delivered — sent and reached the person's inbox or phone.

• Read — the person opened the message.

• Bounced — couldn't be delivered (often a wrong address or full inbox).

• Failed — an error stopped the message from sending.

• Cancelled — the meeting was cancelled, so future messages were stopped automatically.

• No guessing: if a client says they didn't get the link, check whether it bounced or was delivered.
• Confirm awareness: a Read status means the attendee saw the meeting details.
• Automatic cleanup: reminders for cancelled meetings stop on their own.

Updated on: 01/08/2026