> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.cal.id/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Analyzing Routing Form Performance in Cal ID Insights

The **Routing** insights tab shows how well your routing forms convert. Track the effectiveness of your qualifying questions, see where visitors drop off, and optimize your lead funnel.

|| Open routing insights

1. Log in to [Cal ID](https://cal.id/home).
2. Click **Insights** in the left-hand sidebar.
3. Select the **Routing** tab at the top left.

| Key routing metrics

|| Routing form summary

A high-level view for your selected date range:

* **Total Responses:** visitors who completed and submitted the form.
* **Successful Routes:** visitors who matched a rule and were routed to a destination.
* **Unsuccessful Routes:** visitors who submitted the form but didn't match any routing rule, so they were never redirected to a booking page.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/f/1/c/6f1c2c7b8034d000/image_vn3txk.png =1179x615)

|| Routing funnel

A date-wise trend across total submissions, successful routings, and accepted bookings.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/f/1/c/6f1c2c7b8034d000/image_slwdh5.png =1175x615)

|| Performance graphs

* **Submission timeline:** daily or weekly form submissions, so you can correlate activity with campaigns.
* **Drop-off visualization:** where users stop completing the form, helping you spot confusing questions.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/f/1/c/6f1c2c7b8034d000/image_1637vkk.png =1175x615)

| Filter and customize data

* **Date range:** use the top-right dropdown (e.g., Last 30 Days or Custom Range).

![](https://storage.crisp.chat/users/helpdesk/website/-/6/f/1/c/6f1c2c7b8034d000/image_2lcrz5.png =1179x615)

* **Form selector:** view a **specific form** or **all forms**.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/f/1/c/6f1c2c7b8034d000/image_1wb686l.png =1179x615)

* **Account:** switch between **Personal** and **Team** routing data.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/f/1/c/6f1c2c7b8034d000/image_1l0gf9u.png =1179x615)

* **Export:** click **Download** to export as CSV or PDF.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/f/1/c/6f1c2c7b8034d000/image_nrp13l.png =1179x615)

| Related articles

* [**Analyzing Booking Performance with Cal ID Insights**](https://help.cal.id/en/article/analyzing-booking-performance-with-cal-id-insights-12crw83/)
* [**Analyzing Workflow Performance in Cal ID Insights**](https://help.cal.id/en/article/analyzing-workflow-performance-in-cal-id-insights-ejp70w/)